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Frequently asked questions

Here you will find frequently asked questions and the correct answers. Was your question not answered here? Then leave us a message or call us directly on 077 445 4998.

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Frequently asked questions

Prices & billing (health insurance)

I bill transparently according to the standard Swiss tariff 590 for complementary medicine. Billing takes place in 5-minute intervals and can therefore be adjusted flexibly. My hourly rate is 150 francs.

  • Initial consultation (approx. 75-90 minutes): Here I take a lot of time for the anamnesis (diagnosis) and the first treatment. Various aspects are considered and analyzed.

  • Follow-up treatments (approx. 60-75 min.): Focus on the therapy and brief follow-up. Deepening of the treatment.

Yes, in most cases. Niklas Lütgen is recognized by the EMR (Empirical Medicine Register). The costs are covered by your supplementary insurance for complementary medicine (VVG) – usually between 70 % and 90 %. Important: Basic insurance (KVG) does not usually cover TCM services. Before your first appointment, please ask your health insurance provider whether “Traditional Chinese Medicine” is included in your policy.

You will receive an invoice by e-mail or post after the treatment (or collectively at the end of the month). This reimbursement receipt contains all the necessary tariff numbers. You first pay the amount to me (by bank transfer, TWINT ) and then submit the receipt to your insurance company to get your money back.

This can happen – especially when working shifts. Please cancel your appointment at least 24 hours in advance (online, by e-mail or telephone). This gives us the chance to allocate the slot to other patients in pain. If you cancel later or do not show up, we will unfortunately have to charge you privately for the reserved time, as health insurance does not cover cancellation fees.

Of course. If you do not have supplementary insurance, are insured abroad or would like to use the treatment preventively, you are very welcome. You will receive a normal invoice, which you can enter as a private healthcare expense.

Before & after treatment

You don’t have to do much. However, it helps me a lot if you don’t eat or drink anything strongly colored (e.g. coffee, blueberries, curry, red sweets) about an hour before the appointment. The tongue coating is an important diagnostic tool for us, and discoloration can distort the picture. A full stomach is unfavorable for the lying position, but you shouldn’t starve yourself either – a small snack is perfect.

Comfortable, loose clothing is best. As we often use distant points in TCM (e.g. needles on the feet or hands for problems on the head), it is practical if trouser legs and sleeves can be easily rolled up.

Acupuncture sets energy in motion and is “work” for the body. I therefore recommend taking it easy after the appointment. A walk is great, but you should avoid high-intensity interval training or running a marathon on this day so that the full effect can unfold.

Most patients feel deeply relaxed and a little tired – similar to after a long sauna session. This is a good sign: Your nervous system switches from “fight & flight” to “rest & digest”. Allow yourself this rest. In rare cases, you may experience an “initial aggravation” (brief flare-up of symptoms), which shows that your body is reacting. This usually subsides quickly.

Methods & Security

Absolutely. We only use sterile disposable needles made of high-quality stainless steel. They are freshly removed from the packaging and disposed of properly immediately after a single use. This practically eliminates the risk of infection.

TCM has very few side effects. Occasionally, a small bruise (hematoma) may appear at the injection site, but this is harmless and disappears quickly. Some patients report brief drowsiness (due to the deep relaxation) – so please do not drive until you feel fully awake again.

Yes, very much so! With children, I usually use Shonishin, a Japanese technique that works completely without needles. Special instruments are used to gently stroke, tap or press on the meridians. This is completely painless and is usually perceived as very pleasant by the little ones (e.g. for sleep disorders, stomach ache or susceptibility to infections).

Specialty: Aviation & Crew

Yes, acupuncture and manual therapies (Tui Na) are non-medicinal procedures. There are no chemical substances that could jeopardize your fitness to fly (Medical Class 1 or 2) or interfere with drug screenings. On the contrary: many crews use TCM to stay fit and secure their medical in the long term.

The most effective treatment is as soon as possible after landing (home base) to “reset” the rhythm. But we can also strengthen the immune system (“Wei-Qi”) preventively before a strenuous flight so that you don’t catch every infection on the plane.

This is a common issue with flying personnel. If the sinuses or the Eustachian tube become “blocked”, we can use acupuncture to try to decongest the mucous membranes and regulate the flow of fluids. This supports natural pressure equalization.

Organizational matters

Yes / Yes. Since the aviation industry is international, providing treatments and consultations in English is no problem for me. Just let us know your preference.

Yes, our practice is barrier-free. The practice is located on the 3rd floor and has an elevator Please let us know if you need help with access.

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